Taskize

SECURE WEB PLATFORM FOR CUSTOMER SERVICE

For Indeval, it is of utmost importance to establish timely contact with our clients, address their concerns, doubts and events, seeking standards of excellence. For this reason, we have implemented the Taskize platform as an alternative to telephone and e-mail. It allows our clients to make queries online, direct them to the right people, download reports online, monitor the resolution, interact with different users and areas, and supports Indeval's service level.

QUERY HANDLING: FASTER, SMARTER, BETTER

Taskize is a secure, easy-to-use web-based platform designed for efficient problem resolution:

  • Events are logged in "bubbles"
  • Using an smart directory, events are automatically assigned to Indeval's expert areas to address your request
  • You can interact with different areas at the same time
  • You can submit a request, attach files and have a record of all your requests
    • START USING TASKIZE IN 3 EASY STEPS

    1. Contact the Commercial and Product department (comercialyproducto@grupobmv.com.mx), indicating your interest in starting to use the tool.

    2. Fill out the form that Indeval will send you.

    3. Implement the tool. Indeval will support you with the training and implementation of the platform.

    To learn more about Taskize, you can visit the following link: https://www.taskize.com/

    Links of interest
    S.D. Indeval,
    Institución para el Depósito de Valores S.A. de C.V. © 2025
    Paseo de la Reforma # 255, Piso 3, Colonia Cuauhtémoc, Delegación Cuauhtémoc, C.P. 06500, CDMX.

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